Technical Writing
I earned a BA in Professional and Technical writing from the University of Arkansas at Little Rock and haven'
Keith Anderson
Content Assessments
Written after content and asset audits, content assessments are critical matters of record. I use content assessments as a content-strategy
IA and Devops
A nation-wide mobile carrier needed a system to create and archive a point-of-sale (POS) summary that is printed when customers
Digital Transformation
Digital transformation means many things to many people. My involvement has been at the enterprise content level. I have several
Style Guides
I’ve written more style guides than I can keep track. Here is an example of a more recent style
Compliance
I’ve developed compliance documentation for: Sarbanes Oxley (SOX), FDIC, PCI, FCC, and HIPAA. I’ve also developed procedures for
IA: National Car Dealership Training Organization
A small, family-run business began by making kits for car dealers. These kits were used to retrofit garage bays in
The Context of Shipping Containers
Apparently, my gestation period is about ten years. I'm still thinking about the IA Summit I attended in
Brand Building
I was previously co-chair and co-founder of the Big Design Conference, an annual UX conference. I initially helped curate content
Welcome to Resilient Context
I've been deeply studying context since 2012. I have an unfinished book on the subject because of where